{"id":30663,"date":"2026-05-26T00:41:04","date_gmt":"2026-05-26T00:41:04","guid":{"rendered":"https:\/\/ludovelo.com\/?page_id=30663"},"modified":"2026-05-30T09:41:11","modified_gmt":"2026-05-30T09:41:11","slug":"droit-de-retractation","status":"publish","type":"page","link":"https:\/\/ludovelo.com\/en\/droit-de-retractation\/","title":{"rendered":"Droit de retractation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30663\" class=\"elementor elementor-30663\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5228519 e-flex e-con-boxed e-con e-parent\" data-id=\"5228519\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e06f4de color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"e06f4de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"258\" data-end=\"284\">\u2696\ufe0f Droit de r\u00e9tractation<\/h1><p data-start=\"286\" data-end=\"529\">Conform\u00e9ment aux\u00a0<strong data-start=\"303\" data-end=\"363\">articles L.221-18 et suivants du Code de la consommation<\/strong>, vous b\u00e9n\u00e9ficiez d\u2019un\u00a0<strong data-start=\"386\" data-end=\"423\">droit de r\u00e9tractation de 14 jours<\/strong>\u00a0\u00e0 compter de la r\u00e9ception de vos produits, sans avoir \u00e0 fournir de justification ni \u00e0 payer de p\u00e9nalit\u00e9s.<\/p><hr data-start=\"531\" data-end=\"534\" \/><h2 data-start=\"536\" data-end=\"585\">\ud83d\udcdd Comment exercer votre droit de r\u00e9tractation<\/h2><p data-start=\"587\" data-end=\"643\">Pour exercer votre droit de r\u00e9tractation, vous devez :<\/p><ol data-start=\"645\" data-end=\"931\"><li data-start=\"645\" data-end=\"843\"><p data-start=\"648\" data-end=\"753\"><strong data-start=\"648\" data-end=\"673\">Informer LUDO VELO <\/strong>de votre d\u00e9cision dans un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception du produit, par :<\/p><ul data-start=\"757\" data-end=\"843\"><li data-start=\"757\" data-end=\"799\"><p data-start=\"759\" data-end=\"799\">\ud83d\udce7\u00a0<strong data-start=\"762\" data-end=\"774\">Email :<\/strong>\u00a0<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"775\" data-end=\"797\">contact@ludovelo.com<\/a><\/p><\/li><li data-start=\"803\" data-end=\"843\"><p data-start=\"805\" data-end=\"843\">\ud83d\udcde\u00a0<strong data-start=\"808\" data-end=\"823\">T\u00e9l\u00e9phone :<\/strong> +33767343411<\/p><\/li><\/ul><\/li><li data-start=\"844\" data-end=\"931\"><p data-start=\"847\" data-end=\"931\"><strong data-start=\"847\" data-end=\"870\">Indiquer clairement<\/strong>\u00a0les produits concern\u00e9s et votre volont\u00e9 de vous r\u00e9tracter.<\/p><\/li><\/ol><blockquote data-start=\"933\" data-end=\"1080\"><p data-start=\"935\" data-end=\"1080\">Les modalit\u00e9s pratiques de\u00a0<strong data-start=\"962\" data-end=\"1005\">retour des produits et de remboursement<\/strong>\u00a0sont d\u00e9taill\u00e9es sur les pages d\u00e9di\u00e9es\u00a0<strong data-start=\"1044\" data-end=\"1056\">\u201cRetour\u201d<\/strong>\u00a0et\u00a0<strong data-start=\"1060\" data-end=\"1079\">\u201cRemboursement\u201d<\/strong>.<\/p><\/blockquote><hr data-start=\"1082\" data-end=\"1085\" \/><h2 data-start=\"1087\" data-end=\"1127\">\u274c Exceptions au droit de r\u00e9tractation<\/h2><p data-start=\"1129\" data-end=\"1201\">Le droit de r\u00e9tractation\u00a0<strong data-start=\"1154\" data-end=\"1175\">ne s\u2019applique pas<\/strong>\u00a0aux produits suivants :<\/p><ul data-start=\"1203\" data-end=\"1363\"><li data-start=\"1203\" data-end=\"1253\"><p data-start=\"1205\" data-end=\"1253\">Produits personnalis\u00e9s ou fabriqu\u00e9s sur-mesure<\/p><\/li><li data-start=\"1254\" data-end=\"1318\"><p data-start=\"1256\" data-end=\"1318\">Produits descell\u00e9s pour des raisons d\u2019hygi\u00e8ne ou de s\u00e9curit\u00e9<\/p><\/li><li data-start=\"1319\" data-end=\"1363\"><p data-start=\"1321\" data-end=\"1363\">Cartes cadeaux ou services d\u00e9j\u00e0 ex\u00e9cut\u00e9s<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u2696\ufe0f Droit de r\u00e9tractation Conform\u00e9ment aux\u00a0articles L.221-18 et suivants du Code de la consommation, vous b\u00e9n\u00e9ficiez d\u2019un\u00a0droit de r\u00e9tractation de<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30663","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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