{"id":30648,"date":"2026-05-26T00:27:00","date_gmt":"2026-05-26T00:27:00","guid":{"rendered":"https:\/\/ludovelo.com\/?page_id=30648"},"modified":"2026-05-30T09:49:43","modified_gmt":"2026-05-30T09:49:43","slug":"retour","status":"publish","type":"page","link":"https:\/\/ludovelo.com\/en\/retour\/","title":{"rendered":"Retour produit"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30648\" class=\"elementor elementor-30648\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6b307a2 e-flex e-con-boxed e-con e-parent\" data-id=\"6b307a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b12b807 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b12b807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3de9257 e-flex e-con-boxed e-con e-parent e-lazyloaded\" data-id=\"3de9257\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"e-con-inner\"><div class=\"elementor-element elementor-element-376b6ca color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"376b6ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"><h1 data-start=\"159\" data-end=\"178\">\ud83d\udce6 Retour produit<\/h1><p data-start=\"180\" data-end=\"383\">Chez\u00a0<strong data-start=\"185\" data-end=\"201\">LUDO VELO<\/strong>, votre satisfaction est notre priorit\u00e9. Si un produit ne vous convient pas, vous pouvez le\u00a0<strong data-start=\"293\" data-end=\"319\">retourner gratuitement<\/strong>, sans frais et\u00a0<strong data-start=\"335\" data-end=\"351\">sans \u00e9change<\/strong>, dans un d\u00e9lai de\u00a0<strong data-start=\"370\" data-end=\"382\">14 jours<\/strong>.<\/p><hr data-start=\"385\" data-end=\"388\" \/><h2 data-start=\"390\" data-end=\"431\">\ud83d\udcdd Conditions pour effectuer un retour<\/h2><p data-start=\"433\" data-end=\"467\">Pour qu\u2019un retour soit accept\u00e9 :<\/p><ol data-start=\"469\" data-end=\"850\"><li data-start=\"469\" data-end=\"572\"><p data-start=\"472\" data-end=\"572\">Le produit doit \u00eatre\u00a0<strong data-start=\"493\" data-end=\"520\">dans son \u00e9tat d\u2019origine<\/strong>, non utilis\u00e9 et\u00a0<strong data-start=\"537\" data-end=\"569\">dans son emballage d\u2019origine<\/strong>.<\/p><\/li><li data-start=\"573\" data-end=\"653\"><p data-start=\"576\" data-end=\"653\">Tous les accessoires, notices et \u00e9l\u00e9ments inclus doivent \u00eatre\u00a0<strong data-start=\"638\" data-end=\"650\">pr\u00e9sents<\/strong>.<\/p><\/li><li data-start=\"654\" data-end=\"755\"><p data-start=\"657\" data-end=\"755\">Le retour doit \u00eatre effectu\u00e9\u00a0<strong data-start=\"686\" data-end=\"715\">dans un d\u00e9lai de 14 jours<\/strong>\u00a0\u00e0 compter de la r\u00e9ception du produit.<\/p><\/li><li data-start=\"756\" data-end=\"850\"><p data-start=\"759\" data-end=\"850\">Le\u00a0<strong data-start=\"762\" data-end=\"786\">formulaire de retour<\/strong>, inclus dans l\u2019emballage, doit \u00eatre rempli et joint au colis.<\/p><\/li><\/ol><blockquote data-start=\"852\" data-end=\"970\"><p data-start=\"854\" data-end=\"970\">Note : les retours sont\u00a0<strong data-start=\"878\" data-end=\"894\">sans \u00e9change<\/strong>. Si vous souhaitez un autre produit, merci de passer une nouvelle commande.<\/p><\/blockquote><hr data-start=\"972\" data-end=\"975\" \/><h2 data-start=\"977\" data-end=\"1002\">\ud83d\ude9a Modalit\u00e9s de retour<\/h2><ol data-start=\"1004\" data-end=\"1246\"><li data-start=\"1004\" data-end=\"1069\"><p data-start=\"1007\" data-end=\"1069\"><strong data-start=\"1007\" data-end=\"1045\">Remplissez le formulaire de retour<\/strong>\u00a0inclus dans le colis.<\/p><\/li><li data-start=\"1070\" data-end=\"1137\"><p data-start=\"1073\" data-end=\"1137\"><strong data-start=\"1073\" data-end=\"1094\">Pr\u00e9parez le colis<\/strong>\u00a0avec le produit et tous ses accessoires.<\/p><\/li><li data-start=\"1138\" data-end=\"1246\"><p data-start=\"1141\" data-end=\"1246\"><strong data-start=\"1141\" data-end=\"1175\">Exp\u00e9diez le colis gratuitement<\/strong>\u00a0en utilisant l\u2019\u00e9tiquette de retour fournie par notre service client.<\/p><\/li><\/ol><p data-start=\"1248\" data-end=\"1347\">\ud83d\udcdd Nous recommandons de conserver une\u00a0<strong data-start=\"1286\" data-end=\"1304\">preuve d\u2019envoi<\/strong>\u00a0pour garantir la bonne r\u00e9ception du colis.<\/p><hr data-start=\"1349\" data-end=\"1352\" \/><h2 data-start=\"1354\" data-end=\"1392\">\u26a0\ufe0f Produits non \u00e9ligibles au retour<\/h2><p data-start=\"1394\" data-end=\"1449\">Certains produits\u00a0<strong data-start=\"1412\" data-end=\"1445\">ne peuvent pas \u00eatre retourn\u00e9s<\/strong>\u00a0:<\/p><ul data-start=\"1451\" data-end=\"1611\"><li data-start=\"1451\" data-end=\"1501\"><p data-start=\"1453\" data-end=\"1501\">Produits personnalis\u00e9s ou fabriqu\u00e9s sur-mesure<\/p><\/li><li data-start=\"1502\" data-end=\"1566\"><p data-start=\"1504\" data-end=\"1566\">Produits descell\u00e9s pour des raisons d\u2019hygi\u00e8ne ou de s\u00e9curit\u00e9<\/p><\/li><li data-start=\"1567\" data-end=\"1611\"><p data-start=\"1569\" data-end=\"1611\">Cartes cadeaux ou services d\u00e9j\u00e0 ex\u00e9cut\u00e9s<\/p><\/li><\/ul><hr data-start=\"1613\" data-end=\"1616\" \/><h2 data-start=\"1618\" data-end=\"1637\">\ud83d\udcb0 Remboursement<\/h2><p data-start=\"1639\" data-end=\"1771\">En cas de\u00a0<strong data-start=\"1649\" data-end=\"1677\">demande de remboursement<\/strong>, merci de consulter la page\u00a0<strong data-start=\"1706\" data-end=\"1728\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1708\" data-end=\"1726\">Remboursement<\/a><\/strong>\u00a0pour conna\u00eetre la proc\u00e9dure et les d\u00e9lais.<\/p><hr data-start=\"1773\" data-end=\"1776\" \/><h2 data-start=\"1778\" data-end=\"1793\">\u2753 Assistance<\/h2><p data-start=\"1795\" data-end=\"1843\">Pour toute question sur votre retour produit :<\/p><p data-start=\"1845\" data-end=\"1924\">\ud83d\udce7\u00a0<strong data-start=\"1848\" data-end=\"1860\">E-mail :<\/strong>\u00a0<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1861\" data-end=\"1883\">contact@ludovelo.com<\/a><br data-start=\"1883\" data-end=\"1886\" \/>\ud83d\udcde\u00a0<strong data-start=\"1889\" data-end=\"1904\">T\u00e9l\u00e9phone :<\/strong> <strong data-start=\"3260\" data-end=\"3281\">+33 767343411<\/strong><\/p><\/div><\/div><\/div><div class=\"wd-negative-gap elementor-element elementor-element-387356f e-flex e-con-boxed e-con e-parent e-lazyloaded\" data-id=\"387356f\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"e-con-inner\"><div class=\"elementor-element elementor-element-509edc4 elementor-widget elementor-widget-spacer\" data-id=\"509edc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\"><div class=\"elementor-spacer\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udce6 Retour produit Chez\u00a0LUDO VELO, votre satisfaction est notre priorit\u00e9. Si un produit ne vous convient pas, vous pouvez le\u00a0retourner<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30648","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retour produit - Ludo V\u00e9lo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ludovelo.com\/en\/retour\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retour produit - Ludo V\u00e9lo\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udce6 Retour produit Chez\u00a0LUDO VELO, votre satisfaction est notre priorit\u00e9. 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